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Contact Us
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Important Notice: Please do not expect a response if you are asking about trade ins, old gun valuations, political questions, etc. We apologize for any inconvenience. The FASTEST way to get a response to your question is to use the Send a Message to Customer Service link.
If you have questions about how to order, including legalities of ordering a gun or machine gun, please "click here."
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For all order questions, pre-sale inquiries such as leadtime and pricing, stock status, FFL help requests, and all other questions, please use the following link:
Send A Message To Customer Service
Important! Before using the above link to contact us, please read the following:
- If you live in California, you cannot buy any Ban Free items from us such as AR15's of any shape or size or high-cap magazines.
- We only ship firearms to your dealer. All we need is their FFL, and we may already have it on file. We won't ship a gun directly to an individual under any circumstance.
- We won't answer questions about the value of old guns-- we are sorry, but we don't have the time to do that. We do purchase guns, but we can't give you a value until we actually see it. Feel free to contact us about a trade-in or sell of an assault rifle or class III item.
- Our current system gives on-hand inventory status for most items. Feel free to e-mail to find out if it is in stock or on backorder if there is no leadtime available.
- When contacting us about an existing order, please give us your name and the e-mail address you used on your order.
Mailing Address
Impact Guns
2710 South 1900 West
Ogden, Utah 84401
Telephone and Internet Customer Service Hours:
10AM-5PM MST Monday thru Friday.
If you have a problem placing an order online, we will try and help you over the phone during business hours.
For best response on an existing order, please use the Send a Message to Customer Service link.
To Place a New Order: 888-505-3086 (Toll Free 10-5 MST, Moday-Friday)
Customer Service: 801-409-1021 (10-5 MST, Monday-Friday)
Government Sales: 801-409-1176
Fax: 801-393-2476
FFL Fax Line: 801-409-1167
Please send FFLs to the specified fax line.
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